Document Type : Research Paper

Authors

1 PhD Student in Sociology, Islamic Azad University, Science and Research Branch

2 Associate Professor of Islamic Azad University, Central Tehran Branch

3 Associate Professor, Islamic Azad University, Central Tehran Branch

Abstract

Social security of immigrants and citizens after entering the Iranian society has created challenges for them and the Social Security Organization.Therefore.Qualitative research method and the study population were all citizens referring to the General Department of Social Security in West Tehran.The sample was selected in a "targeted" and "theoretical" way, which after interviewing 50 of them, the theoretical saturation was obtained.By analyzing the data and analyzing the data, 425 primary codes, 97 sub-categories and 14 main categories were extracted.The central phenomenon of"poverty of knowledge of laws and services"is social security.The causal conditions governing the central phenomenon are"deprivation of labor/ employer rights, weakness of job status and ambiguity in the status quo".Existing areas are"inequality in the provision of insurance services,weak financial means of citizens and strict immigration laws", which are influenced by the intervening conditions of"poor assessment/performance of the Social Security Organization, inferiority and negative self-concept of citizenship and politics."Expert evaluations"affect the central phenomenon.Strategies adopted by citizens are"equivalent communication and actions and survival security policy" with consequences such as"incompatibility of citizens/laws, equal protection of social security and identification of citizens."are. The results of this study show that paying attention to the evaluation/performance of relevant organizations in order to eliminate discrimination against citizens and provide knowledge packages in order to raise their awareness of social security rights and regulations can be part of their challenges.

Keywords